Support

Kolmup Support

Need help with Kolmup, an SOS, a trip, a subscription, or your account? Contact Kolmup support.

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Contact

For any question, technical issue, or request related to Kolmup, contact us by email. We will reply as soon as possible.

hello@kolmup.com

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In an immediate emergency

Kolmup does not replace emergency services. In case of immediate danger or vital emergency, contact the official emergency numbers in your country.

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Technical issue

If a link, purchase, alert, or permission does not work as expected, email us with your device model and what you were trying to do.

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Purchase or subscription

For subscriptions, purchase restoration, or Pro offers, include the Apple account email if it is useful for verification.

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Data and privacy

For a personal data question, use the same contact address and your request will be handled under the privacy policy.

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Useful documents

You can also review Kolmup's terms of use and privacy policy.